Privacy Policy
Latest Updated: June 19, 2024.
Preamble
We, Kingwell owner, and operator of the website kingwellhearing.com, are committed to protecting and respecting your privacy. We regard your personal data security and privacy protection as our "lifeline", and, at the same time, according to the industry's mature security standards, take corresponding security protection measures to protect your personal data.
In view of this, we have formulated this "Privacy Policy" (hereinafter referred to as "this Policy/this Privacy Policy") and remind you THAT:
Before using our products or services, please read and thoroughly understand this policy. You shall not continue to use the relevant products or services until and unless your full understanding of this policy is confirmed. Once you start to use our products or services, it shall be deemed that you have fully understood and agreed to this policy and any update thereof and have agreed that we may collect, use, save, and share your relevant information in accordance with this policy.
1. PURPOSE AND TYPE OF PERSONAL DATA WE COLLECT
We will only collect and process the type of personal data as specified for the following purposes:
1.1 Account Creation and Login
When you register on this website as a registered user on behalf of yourself or others, we may need to collect your following information to meet the needs of website registration, and/or to further provide you with services under this website, including your name (nick name), email, phone number, address, and password.
1.2 Order Management; Payment and Delivery
To perform and manage your order from us, we may need to collect information regarding the goods you purchased, including the time of order placement, payment information, order number, tracking number, shipping address, recipient's name, phone number, email address, and your identity information, including your identity document number, name, etc.
1.3 Customer Services
To provide satisfactory after-sales services to you, information with respect to your account information, order information, contact details, and information about your return of goods (if any) will be collected and processed during the process of customer services provided by us.
1.4 Display of Product/Service Information and Ensure Transaction Security
To provide optimal services to you and to ensure security of your personal data, we may need to collect and process information with respect, including not limited to the device you use to interact with us, the browser type, log information, your browsing history, IP address, click habits, etc.
When we use the information for other purposes not specified in this policy, or use the information collected for other purposes, we will seek your prior consent. However, our use of your personal data does not require your consent in the following circumstances:
● Those related to national security and national defense security;
● Those related to public safety, public health, and major public interests;
● Those related to criminal investigation, prosecution, trial, and execution of judgments;l For the protection of personal data subjects or other individuals' life, property and other major legitimate rights and interests;
● The collected personal data is disclosed to the public by you;
● Collecting personal data from legally disclosed source, such as legal news reports, government information disclosure and other channels;
● Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and dealing with faults in the products or services;
● Necessary for legitimate news reporting;
● When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results, the personal data contained in the results is de-identified;
● Other laws and regulations stipulate that your consent is not required.
2. HOW WE COLLECT YOUR PERSONAL DATA?
2.1 Direct Engagement
We collect personal data about you when you are in direct engagement with the services. For example, we collect your personal data when you browse our websites, log into your account, or purchase a product, or when you communicate with us via email, telephone, text message, or by any other electronic means.
2.2 Automatic Collection via Cookies
We also collect your personal data from your devices automatically. We use cookies and other tracking tools and technology that will send one or more small data files called cookies to your web browser or mobile device to collect information about your general Internet usage. Details can be found at our Cookie Policy.
2.3 Through Third-party Social Media Services
We may collect information such as your username, profile picture, and email address associated with the relevant third-party social media service if you choose to register or log in the service using the said third-party service.
3. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The lawful bases vary depending on the specific use of the personal data by us. Our legal bases for processing your personal data may include:
● Performance of contracts. We may process your personal data when providing services or communicating with you about services, including creating or maintaining your account, processing your orders and payments, and providing customer services.
● Legitimate interests. However, we will refrain from using your personal data if, after careful consideration, we believe that our use of your personal data will harm your interests or your fundamental rights and freedoms associated with your personal data. We may use your personal data to, for example, improve our services, e.g., optimize functionality, analyze performance, fix bugs; market communications, detect and prevent fraud to protect the safety of our customers, ourselves, or others, and when we recommend features, products, and services that may be of interest to you, also to determine your preferences and personalize your experience with the service.
● Your consent. We will seek your consent when we process your personal data for a specific purpose that you will be informed of. If you have given us your consent to process your personal data for a particular purpose, you may withdraw your consent at any time, and we will no longer process your personal data for that purpose.
● Compliance with legal obligations. We may use your personal data to comply with applicable laws, regulations, lawful requests, or legal proceedings (e.g., to respond to requests from government authorities); to protect your rights, privacy, safety, or property and the rights, privacy, safety, or our property and other users (including to make or defend claims); or to prevent, identify, investigate, and stop fraudulent, unauthorized, unethical, or illegal activities, including cyber-attacks and identity theft.
4. HOW WE SHARE OR TRANSFER YOUR PERSONAL DATA?
4.1. Sharing
We will not share your personal data with any companies, organizations, or individuals, except in the following cases:
● After obtaining your explicit consent, we will share your personal data with other parties;
● We may share your personal data externally in accordance with laws and regulations or the mandatory requirements of government authorities;
● We may share your personal data with third parties (such as payment platforms, credit card authorization companies, customer management platforms, server providers, etc.) that are necessary to support the operation of the website and services only for the purposes stated in this policy. Your personal data will only be provided to these third parties for the purpose of providing you with the services you have requested, and will only be provided when you have requested the services. Third-party intermediaries do not store, retain, or otherwise use your personal data unless necessary to provide services to you.
Except for the above, this website will not sell, rent, or otherwise share your personal data with third parties before you know and allow it. You always have the right to choose and let us know if you do not want third parties to share your personal data. For companies, organizations, and individuals with whom we share personal data, we require them to handle personal data in accordance with our instructions, this Privacy Policy, and any other relevant requirements with respect to confidentiality and data security.
4.2. Transfer
We will not transfer your personal data to any companies, organizations, or individuals, except in the following cases:
● After obtaining your explicit consent, we may transfer your personal data to other parties;
● In the case of merger, acquisition, or bankruptcy liquidation, if it involves the transfer of personal data, we will require the new or surviving company or organization that holds your personal data to continue to be bound by this privacy policy, otherwise, we will require the new or surviving company or organization to re-obtain your consent.
5. DATA STORAGE AND CROSS-BORDER TRANSFER
5.1. Data Storage
In principle, the personal data we collect will be stored on “Clouds” maintained within the United States. Since we provide products or services through resources and servers all over the world, this means that, after obtaining your authorization and consent, your personal data may be transferred to jurisdictions outside the country/region where you use the products or services, or subject to access from these jurisdictions. Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal data is adequately and equally protected within the territory of the United States.
Unless otherwise provided by laws and regulations, or it is necessary for us to perform our contractual obligations with you, we will only retain your personal data for the shortest time necessary to achieve the purpose.
5.2 Cross-border Transfer
As mentioned above, your personal data will be subject to cross-border transfer to China for storage and processing when you are in a jurisdiction other than China. By using the products or services, it deems that you grant us your explicit consent as to the cross-border transfer of your personal data to China for purpose of storage and processing as per this Privacy Policy. It is also understood that your personal data subject to cross-border transfer to China SHALL NOT BE USED FOR PURPOSES AS STATED HEREIN. At the same time, we ensure that your personal data is always in a safe and controllable state during the transfer process.
You also understand and agree that our service providers, such as international courier services, may be in jurisdictions other than the place you use our products or services and the United States, and in this context, your data may flow across borders around the world. You understand that such further transfer of data is essential to enable us to provide the services and perform any pre-existing contract between you and us. By using the products or services, it deems that you grant us your explicit consent as to the cross-border transfer of your personal data to other jurisdictions where our service provider is located. We promise you that if it involves any further cross-border flow and transfer of your personal data to any third-party countries/regions, we will ensure that such transfer complies with the data protection and personal data laws and regulations of the country/region where the data is transferred. and will implement appropriate measures to ensure that your personal data remains fully protected when it is transferred to a jurisdiction outside of your jurisdiction, including transferring personal data pursuant to standard contractual clauses (often called “SCCs”) if you are in the EEA, UK, or Switzerland.
6. DATA SECURITY
You are responsible for your own username and password safety and security on our website. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.
We have used industry-standard security safeguards to protect the personal data you provide against unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably practicable steps to protect your personal data. For example, we also provide https safe browsing on this website; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnal access to personal data; and we will conduct security and privacy protection training sessions to increase employee awareness of the importance of protecting personal data.
In the event of an unfortunate personal data security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the measures you can take to prevent and reduce risks on your own. We will promptly notify you of the relevant information of the event by email, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal data one by one, we will find a reasonable and effective way to publish an announcement. At the same time, we will also proactively report the handling of personal data security incidents in accordance with the requirements of relevant regulatory authorities.
7. YOUR RIGHTS AND HOW TO EXERCISE THEM
7.1. Your Rights
In addition to the data rights stipulated by the relevant laws and regulations applicable to your country or region, you have the following data rights under this Privacy Policy:
● Right to Access Your Personal Data: You have the right to access your personal data, and we will provide you with the records of our collection and processing of your personal data at your request;
● Right to Change Personal Data: When you find that the personal data, we process about you is wrong, you have the right to ask us to make corrections;
● Right to Delete Personal Data: Unless otherwise stipulated by relevant data protection laws and regulations, or to meet other compliance requirements, you can request the deletion of some or all your information collected by us at any time. However, we need to remind you that doing so may cause you to be unable to use the relevant services we provide normally;
● Right to Withdraw Consent: For services that require your consent to collect your personal data, you can request us to withdraw your previous consent at any time;
● Right of Data Portability: you can request us to transfer all or part of your data records to other data collectors or processors;
● Right to Object: In some business functions, we may only make decisions based on non-human automatic decision-making mechanisms, including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask us to explain, and we will provide appropriate remedies.
7.2. Exercise Your Rights
For security, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond within thirty days. If you are not satisfied, you can also complain through the following channel: support@kingwellhearing.com
We may ask you to provide certain additional information to identify whether you are our user before we decide to meet your request to exercise your rights.
For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. For those that are unnecessarily repetitive, require excessive technical means (e.g., need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (e.g., involve backing up information stored on tapes). requests, we may refuse them.
8. CHANGES TO THE PRIVACY POLICY
If we make any material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, and/or giving notice on our service platform as required by applicable laws. Any changes to this Privacy Policy will take effect upon the publication of its amended version (or otherwise at the time then specified).
9. PROCESSING CHILDREN’S PERSONAL DATE
We attach great importance to the protection of minors’ personal information. If you are a minor under the age of 18 or any age limit under your applicable laws, you should obtain the consent of your guardian before using our products and/or services.
We further take the following measures to protect the personal data of children under the age of 18 or any age limit under your applicable laws that may be involved:
l For the personal data collected from children, in addition to abiding by the provisions of this privacy policy regarding user personal data, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, safety and security, and use in accordance with the law, and strictly abide by laws and regulations addressing children’s privacy. We will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize children's personal information.
l Children or their guardians have the right to access and correct children's personal data at any time, and can also make requests for correction and deletion to us. If you have any comments, suggestions, complaints, or reports on matters related to children's personal information, please contact us. We're here to help.
10. CONTACT
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us by referring to the following details:
● Company Name: Times Ark Technology Innovation Co.,Ltd
● Principal Business Address: 4th Floor, Building C, Mingxin Industrial Park, Hualong North Road, LongHua New District
● Email: support@kingwellhearing.com
Preamble
We, Kingwell owner, and operator of the website kingwellhearing.com, are committed to protecting and respecting your privacy. We regard your personal data security and privacy protection as our "lifeline", and, at the same time, according to the industry's mature security standards, take corresponding security protection measures to protect your personal data.
In view of this, we have formulated this "Privacy Policy" (hereinafter referred to as "this Policy/this Privacy Policy") and remind you THAT:
Before using our products or services, please read and thoroughly understand this policy. You shall not continue to use the relevant products or services until and unless your full understanding of this policy is confirmed. Once you start to use our products or services, it shall be deemed that you have fully understood and agreed to this policy and any update thereof and have agreed that we may collect, use, save, and share your relevant information in accordance with this policy.
1. PURPOSE AND TYPE OF PERSONAL DATA WE COLLECT
We will only collect and process the type of personal data as specified for the following purposes:
1.1 Account Creation and Login
When you register on this website as a registered user on behalf of yourself or others, we may need to collect your following information to meet the needs of website registration, and/or to further provide you with services under this website, including your name (nick name), email, phone number, address, and password.
1.2 Order Management; Payment and Delivery
To perform and manage your order from us, we may need to collect information regarding the goods you purchased, including the time of order placement, payment information, order number, tracking number, shipping address, recipient's name, phone number, email address, and your identity information, including your identity document number, name, etc.
1.3 Customer Services
To provide satisfactory after-sales services to you, information with respect to your account information, order information, contact details, and information about your return of goods (if any) will be collected and processed during the process of customer services provided by us.
1.4 Display of Product/Service Information and Ensure Transaction Security
To provide optimal services to you and to ensure security of your personal data, we may need to collect and process information with respect, including not limited to the device you use to interact with us, the browser type, log information, your browsing history, IP address, click habits, etc.
When we use the information for other purposes not specified in this policy, or use the information collected for other purposes, we will seek your prior consent. However, our use of your personal data does not require your consent in the following circumstances:
● Those related to national security and national defense security;
● Those related to public safety, public health, and major public interests;
● Those related to criminal investigation, prosecution, trial, and execution of judgments;l For the protection of personal data subjects or other individuals' life, property and other major legitimate rights and interests;
● The collected personal data is disclosed to the public by you;
● Collecting personal data from legally disclosed source, such as legal news reports, government information disclosure and other channels;
● Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and dealing with faults in the products or services;
● Necessary for legitimate news reporting;
● When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results, the personal data contained in the results is de-identified;
● Other laws and regulations stipulate that your consent is not required.
2. HOW WE COLLECT YOUR PERSONAL DATA?
2.1 Direct Engagement
We collect personal data about you when you are in direct engagement with the services. For example, we collect your personal data when you browse our websites, log into your account, or purchase a product, or when you communicate with us via email, telephone, text message, or by any other electronic means.
2.2 Automatic Collection via Cookies
We also collect your personal data from your devices automatically. We use cookies and other tracking tools and technology that will send one or more small data files called cookies to your web browser or mobile device to collect information about your general Internet usage. Details can be found at our Cookie Policy.
2.3 Through Third-party Social Media Services
We may collect information such as your username, profile picture, and email address associated with the relevant third-party social media service if you choose to register or log in the service using the said third-party service.
3. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The lawful bases vary depending on the specific use of the personal data by us. Our legal bases for processing your personal data may include:
● Performance of contracts. We may process your personal data when providing services or communicating with you about services, including creating or maintaining your account, processing your orders and payments, and providing customer services.
● Legitimate interests. However, we will refrain from using your personal data if, after careful consideration, we believe that our use of your personal data will harm your interests or your fundamental rights and freedoms associated with your personal data. We may use your personal data to, for example, improve our services, e.g., optimize functionality, analyze performance, fix bugs; market communications, detect and prevent fraud to protect the safety of our customers, ourselves, or others, and when we recommend features, products, and services that may be of interest to you, also to determine your preferences and personalize your experience with the service.
● Your consent. We will seek your consent when we process your personal data for a specific purpose that you will be informed of. If you have given us your consent to process your personal data for a particular purpose, you may withdraw your consent at any time, and we will no longer process your personal data for that purpose.
● Compliance with legal obligations. We may use your personal data to comply with applicable laws, regulations, lawful requests, or legal proceedings (e.g., to respond to requests from government authorities); to protect your rights, privacy, safety, or property and the rights, privacy, safety, or our property and other users (including to make or defend claims); or to prevent, identify, investigate, and stop fraudulent, unauthorized, unethical, or illegal activities, including cyber-attacks and identity theft.
4. HOW WE SHARE OR TRANSFER YOUR PERSONAL DATA?
4.1. Sharing
We will not share your personal data with any companies, organizations, or individuals, except in the following cases:
● After obtaining your explicit consent, we will share your personal data with other parties;
● We may share your personal data externally in accordance with laws and regulations or the mandatory requirements of government authorities;
● We may share your personal data with third parties (such as payment platforms, credit card authorization companies, customer management platforms, server providers, etc.) that are necessary to support the operation of the website and services only for the purposes stated in this policy. Your personal data will only be provided to these third parties for the purpose of providing you with the services you have requested, and will only be provided when you have requested the services. Third-party intermediaries do not store, retain, or otherwise use your personal data unless necessary to provide services to you.
Except for the above, this website will not sell, rent, or otherwise share your personal data with third parties before you know and allow it. You always have the right to choose and let us know if you do not want third parties to share your personal data. For companies, organizations, and individuals with whom we share personal data, we require them to handle personal data in accordance with our instructions, this Privacy Policy, and any other relevant requirements with respect to confidentiality and data security.
4.2. Transfer
We will not transfer your personal data to any companies, organizations, or individuals, except in the following cases:
● After obtaining your explicit consent, we may transfer your personal data to other parties;
● In the case of merger, acquisition, or bankruptcy liquidation, if it involves the transfer of personal data, we will require the new or surviving company or organization that holds your personal data to continue to be bound by this privacy policy, otherwise, we will require the new or surviving company or organization to re-obtain your consent.
5. DATA STORAGE AND CROSS-BORDER TRANSFER
5.1. Data Storage
In principle, the personal data we collect will be stored on “Clouds” maintained within the United States. Since we provide products or services through resources and servers all over the world, this means that, after obtaining your authorization and consent, your personal data may be transferred to jurisdictions outside the country/region where you use the products or services, or subject to access from these jurisdictions. Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal data is adequately and equally protected within the territory of the United States.
Unless otherwise provided by laws and regulations, or it is necessary for us to perform our contractual obligations with you, we will only retain your personal data for the shortest time necessary to achieve the purpose.
5.2 Cross-border Transfer
As mentioned above, your personal data will be subject to cross-border transfer to China for storage and processing when you are in a jurisdiction other than China. By using the products or services, it deems that you grant us your explicit consent as to the cross-border transfer of your personal data to China for purpose of storage and processing as per this Privacy Policy. It is also understood that your personal data subject to cross-border transfer to China SHALL NOT BE USED FOR PURPOSES AS STATED HEREIN. At the same time, we ensure that your personal data is always in a safe and controllable state during the transfer process.
You also understand and agree that our service providers, such as international courier services, may be in jurisdictions other than the place you use our products or services and the United States, and in this context, your data may flow across borders around the world. You understand that such further transfer of data is essential to enable us to provide the services and perform any pre-existing contract between you and us. By using the products or services, it deems that you grant us your explicit consent as to the cross-border transfer of your personal data to other jurisdictions where our service provider is located. We promise you that if it involves any further cross-border flow and transfer of your personal data to any third-party countries/regions, we will ensure that such transfer complies with the data protection and personal data laws and regulations of the country/region where the data is transferred. and will implement appropriate measures to ensure that your personal data remains fully protected when it is transferred to a jurisdiction outside of your jurisdiction, including transferring personal data pursuant to standard contractual clauses (often called “SCCs”) if you are in the EEA, UK, or Switzerland.
6. DATA SECURITY
You are responsible for your own username and password safety and security on our website. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.
We have used industry-standard security safeguards to protect the personal data you provide against unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably practicable steps to protect your personal data. For example, we also provide https safe browsing on this website; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnal access to personal data; and we will conduct security and privacy protection training sessions to increase employee awareness of the importance of protecting personal data.
In the event of an unfortunate personal data security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the measures you can take to prevent and reduce risks on your own. We will promptly notify you of the relevant information of the event by email, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal data one by one, we will find a reasonable and effective way to publish an announcement. At the same time, we will also proactively report the handling of personal data security incidents in accordance with the requirements of relevant regulatory authorities.
7. YOUR RIGHTS AND HOW TO EXERCISE THEM
7.1. Your Rights
In addition to the data rights stipulated by the relevant laws and regulations applicable to your country or region, you have the following data rights under this Privacy Policy:
● Right to Access Your Personal Data: You have the right to access your personal data, and we will provide you with the records of our collection and processing of your personal data at your request;
● Right to Change Personal Data: When you find that the personal data, we process about you is wrong, you have the right to ask us to make corrections;
● Right to Delete Personal Data: Unless otherwise stipulated by relevant data protection laws and regulations, or to meet other compliance requirements, you can request the deletion of some or all your information collected by us at any time. However, we need to remind you that doing so may cause you to be unable to use the relevant services we provide normally;
● Right to Withdraw Consent: For services that require your consent to collect your personal data, you can request us to withdraw your previous consent at any time;
● Right of Data Portability: you can request us to transfer all or part of your data records to other data collectors or processors;
● Right to Object: In some business functions, we may only make decisions based on non-human automatic decision-making mechanisms, including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask us to explain, and we will provide appropriate remedies.
7.2. Exercise Your Rights
For security, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond within thirty days. If you are not satisfied, you can also complain through the following channel: support@kingwellhearing.com
We may ask you to provide certain additional information to identify whether you are our user before we decide to meet your request to exercise your rights.
For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. For those that are unnecessarily repetitive, require excessive technical means (e.g., need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (e.g., involve backing up information stored on tapes). requests, we may refuse them.
8. CHANGES TO THE PRIVACY POLICY
If we make any material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, and/or giving notice on our service platform as required by applicable laws. Any changes to this Privacy Policy will take effect upon the publication of its amended version (or otherwise at the time then specified).
9. PROCESSING CHILDREN’S PERSONAL DATE
We attach great importance to the protection of minors’ personal information. If you are a minor under the age of 18 or any age limit under your applicable laws, you should obtain the consent of your guardian before using our products and/or services.
We further take the following measures to protect the personal data of children under the age of 18 or any age limit under your applicable laws that may be involved:
l For the personal data collected from children, in addition to abiding by the provisions of this privacy policy regarding user personal data, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, safety and security, and use in accordance with the law, and strictly abide by laws and regulations addressing children’s privacy. We will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize children's personal information.
l Children or their guardians have the right to access and correct children's personal data at any time, and can also make requests for correction and deletion to us. If you have any comments, suggestions, complaints, or reports on matters related to children's personal information, please contact us. We're here to help.
10. CONTACT
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us by referring to the following details:
● Company Name: Times Ark Technology Innovation Co.,Ltd
● Principal Business Address: 4th Floor, Building C, Mingxin Industrial Park, Hualong North Road, LongHua New District
● Email: support@kingwellhearing.com